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Accurate measurements are essential when ordering made-to-measure doors and windows. A few millimetres can make the difference between a perfect fit and an installation issue. This guide explains the simple steps you need to follow, what tools to use and the common mistakes to avoid.
Manufacturers build your product to the exact sizes you provide. Once production begins, the sizes cannot be changed. Measuring correctly ensures:
A smooth installation
No unexpected gaps or trimming
Compliance with building tolerances
Correct thresholds, cills and frame positions
If you are unsure at any stage, we always recommend using a professional installer or surveyor.
Tape measure (preferably a rigid, high-quality one)
Pen and paper or your phone notes
A spirit level (helpful but not essential)
Step ladder for tall openings
Measure in millimetres (mm) — this is the industry standard.
Measure in three places:
Top
Middle
Bottom
Use the smallest measurement. This accounts for any bowing or uneven brickwork.
Measure:
Left
Centre
Right
Again, use the smallest measurement.
If you have an external cill:
Measure from the very top of the opening down to the cill.
If you plan to replace the cill, measure the full opening including the new cill height.
Installers typically deduct 10mm total (5mm each side) to allow the frame to fit comfortably.
If you are not using an installer and are unsure, provide us with your full brick-to-brick sizes and request “no deductions” or “exact sizes” — we can guide you.
Take three measurements across the opening:
Top
Middle
Bottom
Record the smallest number.
Measure from the top of the opening down to:
The floor
Or the top of your existing cill
If you are replacing the cill, measure the entire opening including space for the new cill.
Your measurement may change depending on:
Standard threshold
Low threshold
Part M compliant threshold
If you’re unsure which threshold you need, contact us and we can advise.
As with windows, installers usually deduct 10mm overall.
If you want us to manufacture to “opening size with standard tolerance deducted”, let us know when ordering.
Uneven brickwork is common. That’s why measuring in multiple places is essential. Using the smallest measurement ensures the new frame will fit without forcing or trimming on site.
If the opening is severely out of square, a survey is recommended.
These require extremely accurate measurements. The threshold height, cill depth, and squareness of the opening all matter. Always measure:
Internal-to-internal
External-to-external
Sub-cill position if applicable
Check for head height restrictions. Some systems need additional clearance for the track and rollers.
Check the height of the meeting stile and ensure your opening is level to prevent one sash from catching.
Guessing or rounding numbers
Measuring only once
Using inches instead of millimetres
Forgetting to account for plaster or render removal
Assuming old frame sizes = brickwork sizes
Not checking threshold or cill changes
A survey is recommended if:
Your opening is significantly out of square
You’re installing a large bifold or sliding door
The property is older or has mixed brickwork
You’re unsure about cills, thresholds or vents
You need Part F or Part L compliance guidance
Professional surveys ensure the manufacturer receives precise, installation-ready dimensions.
If you're measuring for new doors or windows and you're unsure about anything, our team can talk you through the process or arrange for a professional survey. Accurate measurements ensure a smooth installation and the perfect finish for your home.
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