Q: What is the Smart Visoglide Plus sliding patio door?
A: The Smart Visoglide Plus is a slimline aluminium sliding patio door system designed to maximise glass, minimise frame, and give you wide, uninterrupted views. With a sightline of just 35mm, it offers a modern, minimalist look while delivering smooth operation, excellent security and strong thermal performance – ideal for extensions, refurbishments and new builds.
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Q: How long does it take to get my quote back?
A: Quotes are sent back within 24 hours. In some instances we may come back with a few questions about your enquiry to make sure your Visoglide Plus quote is as accurate as possible.
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Q: Do you offer trade discounts?
A: We offer trade discounts for orders that include multiple items, such as a Visoglide Plus sliding door, windows and a roof lantern together. If you require several products, be sure to let us know above so we can offer our most competitive price.
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Q: What is the lead time?
A: This varies depending on the product. Here is a guide:
Residence Windows and Doors: 3 to 4 Weeks
Aluminium Doors and Windows (including Visoglide Plus): 4 Weeks
PVC Doors and Windows: 2 Weeks
Roof Lanterns/Flat Roofs: 2 Weeks
Verandas (In Stock): 1 Week
Verandas (Imported Stock): 3 Weeks
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Q: Can I get my delivery any faster?
A: Yes. We offer a fast-track service on most products for £500 inc VAT, which brings any extended lead time down to 15 working days. Please speak with the team to see if this can be added to your Visoglide Plus order.
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Q: I've had a cheaper quote elsewhere, can you beat it?
A: As part of our price match guarantee, we’ll endeavour to beat any like-for-like quote from a competitor. Send your quote to the team and they’ll get back to you within 24 hours with a price for you.
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Q: What is the best way to contact the team?
A: You can contact us either by phone or email. We try to respond to all emails within 30 minutes as we want every customer to have a great overall experience with us, and that starts with great communication. To reach us by phone, call 0333 090 7528.
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Q: Do your products come with any guarantees?
A: Absolutely. All of our products, including Smart Visoglide Plus sliding doors, come with a 10-year guarantee as standard. Some product ranges, such as Origin, even come with a 20-year guarantee. Rest assured, whichever products you order, they all go through our thorough quality control checks and are only released once signed off by three quality control managers.